Refund Policy
Last Updated: March 1, 2026
At Kanbarb, we want you to be completely satisfied with our service. If you're not happy, we're here to help.
14-Day Money Back Guarantee
We offer a full refund for all new subscriptions within the first 14 days of your initial purchase. No questions asked. If you are unsatisfied for any reason, simply contact us within this period.
1. How to Request a Refund
To initiate a refund, you can choose one of the following methods:
- ✔Email us directly at support@kanbarb.com
- ✔Contact Paddle Support (our payment provider) at paddle.com
2. Exceptions & Non-refundable items
Please note the following conditions:
- Refunds are only available for the first subscription period (trial or first month/year).
- Renewals are generally not refundable unless required by local law.
- If we detect an abuse of our service or a violation of our Terms, we reserve the right to deny a refund.
3. Processing Time
Once your refund is approved, it will be processed through Paddle. It typically takes 5 to 10 business days for the funds to appear back in your original payment method.